Trading Terms

1. Pricing

All prices shown on this web site include VAT. Prices may be subject to change without notice and are set at the time of placing the order.

2. Delivery

Greenbarnes Ltd will take all reasonable steps to deliver the goods within the agreed period but shall not incur any liability whatsoever due to any consequences of delayed delivery or carrier damage. Greenbarnes Ltd do not guarantee to get delivery on site to meet installers and will accept no liability arising from delayed delivery or product damage consequently delaying installation.

3. Non-Stock

Specials and non-stock products cannot be returned for credit unless agreed in writing by us. If such a return is authorised an agreed re-stocking charge will be deducted from refund along with original delivery charge. Please note if you choose to return any item you do at your own cost & risk.

4. Damages / Product Faults

All goods should be inspected immediately while the delivery driver is still present. If found to be damaged the goods must be refused otherwise claims cannot be entertained. Please write "Refused due to damage" on the consignment note and hand the goods back to the driver.

5. Goods Returned

Standard stock items may be returned subject to the following conditions:
Goods are:
5.1 Unused
5.2 Re-packed securely in original packaging
5.3 Returned within one week of delivery
5.4 You must notify us of your intention to return the goods prior to doing so. A handling charge of 20% of the invoiced value plus the carriage cost both ways will be levied. There will be an additional charge for re-boxing if the original packaging is not in a suitable condition for re-stocking.

6. Cancellation of Order

We reserve the right to pass on any costs incurred as a result of the cancellation of any order after we have acknowledged such order to the client by means of a Confirmation of Order email.

7. Quotations

Quotations are valid for a period of 30 days only.

8. Product Specification

Due to Greenbarnes Ltd policy of continuous product development, the right is reserved to change product specifications without prior notice and will not accept subsequent liability as a result.

9. Payment

Local Authorities, registered charities and churches are offered 30 days credit. To make use of this facility please use the “Pay on Invoice” option on the shopping cart page. Greenbarnes Ltd credit terms of payment are 30 days from date of invoice. If in default the company reserves the right to charge interest on overdue accounts. The company reserves the right to withhold despatch of orders if the account is in arrears.

In all other cases, payment is required with order.

10. Ownership of Goods

The goods remain the property of Greenbarnes Ltd until paid for in full by the buyer.

11. Law and Jurisdiction

The laws of England shall govern the validity, construction and performance of the Contract and these Conditions and each of the parties hereby agree to submit to the jurisdiction of the English Courts. All orders are accepted subject to the above conditions