All prices shown in company literature and on this web site include VAT (ex VAT prices are shown in red below each item price). all prices may be subject to change without notice and are set at the time of placing the order.

2. Delivery

Greenbarnes Ltd will take all reasonable steps to deliver the goods within the agreed period but shall not incur any liability whatsoever due to any consequences of delayed delivery or carrier damage. Greenbarnes Ltd do not guarantee to get delivery on site to meet installers and will accept no liability arising from delayed delivery or product damage consequently delaying installation.

3. Non-Stock

Specials and non-stock products cannot be returned for credit unless agreed in writing by the Customer Service Manager. If such a return is authorised an agreed re-stocking charge will be deducted from refund along with original delivery charge. Please note if you choose to return any item you do at your own cost & risk.

4. Damages / Product Faults

All goods should be inspected immediately while the delivery driver is still present. If found to be damaged the goods must be refused otherwise claims cannot be entertained. Please write "Refused due to damage" on the consignment note and hand the goods back to the driver.

5. Goods Returned

Standard stock items may be returned subject to the following conditions:

5.1 Goods are unused

5.2 Re-packed securely in original packaging

5.3 Returned within two weeks of delivery

5.4 Goods must be returned in accordance with our standard authorisation procedure. A handling charge of 20% of the invoiced value plus the carriage cost both ways will be levied. There will be an additional charge for re-boxing if the original packaging is not in a suitable condition for re-stocking.

6. Sale or Return

Goods can be purchased on a Sales or Return basis subject to the following conditions:

6.1 Goods are returned securely in the original packaging within 30 days of despatch otherwise payment will become due.

6.2 A handling charge of 20% of the invoiced value plus the carriage cost both ways will be levied. There will be an additional charge for re-boxing if the original packaging is not in a suitable condition for re-stocking.

7. Cancellation of Order

Standard stock items may be cancelled prior to despatch at no extra charge if confirmed in writing. Non-stock items or "specials" may only be cancelled by arrangment and any cost incurred will be levied.

8. Quotations

Quotations are valid for a period of 30 days only.

9. Product Specification

Due to Greenbarnes Ltd policy of continuous product development, the right is reserved to change product specifications without prior notice and will not accept subsequent liability as a result.

10. Payment

Payment is required prior to despatch unless credit terms have been agreed. Greenbarnes Ltd credit terms of payment are 30 days from date of invoice. All payments should be made in sterling in accordance with our agreed terms. If in default the company reserves the right to charge interest on overdue accounts. The company reserves the right to withhold despatch of orders if the account is in arrears.

11. Ownership of Goods

The goods remain the property of Greenbarnes Ltd until paid for in full by the buyer.

12. Law and Jurisdiction

The laws of England shall govern the validity, construction and performance of the Contract and these Conditions and each of the parties hereby agree to submit to the jurisdiction of the English Courts.

All orders are accepted subject to the above conditions